Fidelity Engineering Corporation is a wholesale factory distributor of KOHLER® Power Systems, supplying your local dealers with a variety of backup power generators. All residential sales and installations are managed through local dealerships in the Mid-Atlantic region. If your question is not found below, please don't hesitate to call your local dealer for assistance.
Please
click on a question below to read the answer...
1.
How dependent on electricity am I?
2. Would I prefer a portable or permanent generator?
3. Do I wish to power the whole house or just
select devices?
4. How big is it?
5. What fuel can I use?
6. How loud is it?
7. How much does it cost?
8. How soon can I get it?
9. What are the qualifications of your dealers?
1.
HOW DEPENDENT ON ELECTRICITY AM I?
Of course we all depend on it for the basic necessities of
life: heating, cooling, lighting, refrigeration, water. The
question is... Are you willing or able to be without it for
2 or 3 days, or longer, in the case of some major outages, such as hurricanes
and ice storms?
Working
from home?
Just how much does down-time really cost me?
Do
I have vital needs?
The elderly or those with medical conditions simply cannot
be without electrical power.
Do
I have critical devices?
Security systems, well-water pumps, and sump pumps require
100% availability.
What is family and property security worth?
You
don't know WHEN outages might occur, only that they
WILL occur.
Is constant, uninterrupted power a luxury or a necessity for
you?
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2.
WOULD I PREFER A PORTABLE OR PERMANENT GENERATOR?
| Portable |
Kohler |
| Must
be manually set up, connected, started, and shut down. |
Permanently
installed - automatic, hands-free operation. |
| Homeowner
must be home to have back up protection. |
System
operates automatically whether home, or not. |
| Must
be manually fueled, and refueled, for an extended outage.
Fuel storage and spoilage a concern. |
Hard
piped to the home’s fuel supply, runs continuously. No
fuel storage concerns. |
| Limited
power output. |
Worry
free, continuous power – sized to meet home
demands, up to 100,000 watts of power. |
| Noisy,
open to the weather. |
Weather
enclosure also filters noise. Quieter than most A/C units. |
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3.
DO I WISH TO POWER THE WHOLE HOUSE OR JUST SELECT DEVICES?
For essential loads, a moderate-size unit can be used to run only those devices that you pre-select. A larger
generator can be sized to accommodate the entire electrical
load of your house. During the site electrical survey, your
local dealer will evaluate your needs and select the proper
size unit.
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4.
HOW BIG IS IT?
Again this depends on the amount of power you select. A 12,000
watt KOHLER residential generator unit is just slightly larger that a typical
central A/C unit and can handle most of a home’s essential
loads. Your local dealer can provide further details.
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5.
WHAT FUEL CAN I USE?
Our dealers offer KOHLER residential generators that operate on natural
gas, LP (propane) or diesel fuel. Natural gas or LP is the
easiest, cleanest and quietest choice for most homeowners.
For those who do not have utility natural gas service, you
dealer will help you coordinate with a propane supplier.
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6.
HOW LOUD IS IT?
Small portable generators (also known as “screamers”)
have created the myth that all generator systems
are unbearably loud. Not true. Kohler home generators are enclosed
by sound insulated weather housings that are designed to be
outdoors 100% of the time, just like you’re A/C unit.
The 12,000 watt generator purrs at very quiet 65 DECIBELS
– most A/C units are actually louder than this.
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7.
HOW MUCH DOES IT COST?
Final costs are of course subject to a site survey and professional
estimate by you dealer. Project cost is highly dependent on the nature of your site
and current state/arrangement of your home’s electrical
system and could vary substantially. Please contact your dealer
for an estimate at no obligation.
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8.
HOW SOON CAN I GET ONE?
The smaller systems are usually in stock. Exceptions can occur,
however, especially during hurricane season and other storm
events – so PLAN AHEAD – if you wait until the
storms arrive, you may have waited too long!
Systems
over 30,000 watts are subject to a standard factory lead-time
of about 8 weeks. Again, PLAN AHEAD – get in touch with
your local dealer today!
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9.
WHAT ARE THE QUALIFICATIONS OF YOUR DEALERS?
All of our dealers are FACTORY-trained by KOHLER®, at
the company headquarters in Kohler, Wisconsin. They are fully
qualified for: site electrical surveys, equipment sizing and
selection, product sales, delivery, installation, start-up,
warranty, parts, and long-term service and maintenance.
When choosing
a generator supplier/installer, be sure to ask if the company
or retail store that is selling the generator will ALSO be
responsible for its installation, service and parts. This may not be the case – creating conflicts and headaches
for YOU.
With
KOHLER® you have ONE, single-point contact who has full
responsibility for every aspect of your residential generator project
- now, and as long as you own it.
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